FFmpeg

FFmpeg is the media-conversion engine RamTV uses to make sure whatever a viewer uploads actually plays back in a browser, regardless of the format it arrived in. This article covers server setup, exactly how the conversion decision is made, resource usage, and the failures that come up in practice — most FFmpeg problems are server environment issues, not RamTV configuration issues, so this article leans heavily on how to tell the two apart.

What FFmpeg is used for

• Converting an uploaded video file into a browser-playable MP4, using the fastest method the source file allows (see “How the conversion decision works” below).
• Generating the lower-quality rendition ladder used for adaptive playback and bandwidth-limited plans.
• Encrypted HLS output (segmented, AES-128) for premium/protected playback.
• Converting subtitle files to WebVTT, including automatic character-encoding detection and repair for subtitle files that weren't saved as clean UTF-8.

Server requirements

• PHP's proc_open() and exec() functions must be enabled. Some managed/shared hosts disable these by default — if they're disabled, every conversion fails silently rather than with a clear error (see Troubleshooting).
• An FFmpeg binary the web server user can execute — either installed on the server and referenced by absolute path, or RamTV's bundled static build.
• FFprobe (normally installed alongside FFmpeg) is optional but strongly recommended — without it, RamTV cannot tell whether an uploaded file is already compatible, so it always fully re-encodes every video, which is far slower and heavier on the server than it needs to be.
• Write access for the web server user to the upload directory (temporary files are written next to the source during conversion) and to wherever HLS output is stored.
• Enough free disk space for the source file, its temporary output, and — while a quality ladder or HLS is being generated — several renditions coexisting briefly. There is no pre-flight disk-space check; a full disk shows up as a conversion failure, not a clear “disk full” message.

Enabling FFmpeg

Under Setting → General → External Tools, there are two separate groups: FFmpeg and FFprobe. Each has its own enable switch, its own absolute path field, and its own Test button — enable and test both. The Test button runs a real conversion of a bundled sample file and reports the exact command it ran, which is the fastest way to tell a path problem from a permissions problem from a missing-binary problem.

• Use the server's own FFmpeg — point the path field at the server's installed binary (e.g. /usr/bin/ffmpeg).
• Use the bundled static build — a self-contained FFmpeg/FFprobe pair shipped with RamTV, for servers where you can't install packages yourself. Tick Use 'FFmpeg Static Builds' instead of setting a path. It is a 64-bit Linux (x86_64) build, so it doesn't run on Windows, macOS or ARM servers; install FFmpeg there instead.

Two more settings live in the same FFmpeg group: Hardware encoder (NVIDIA NVENC or Intel QuickSync, if the server has a supported GPU — much faster than encoding on the CPU when it works) and Encoding priority (Speed / Balanced / Smaller size — trades server time for output file size). A GPU encoder that fails on a specific job — a concurrent-session limit, a driver update, a busy device — automatically retries once on the CPU rather than failing the upload outright, so an occasional job silently taking longer than expected is often a hardware encoder falling back, not a new problem.

How the conversion decision works

This is the part worth understanding, because it explains both why most uploads convert almost instantly and why a small number take much longer. With FFprobe enabled, every uploaded video is inspected before any conversion is attempted, and checked against every one of these rules in order:

1. Video codec must be H.264
2. H.264 profile must be Baseline, Constrained Baseline, Main or High
3. Pixel format must be yuv420p (standard 8-bit colour)
4. H.264 level must be 4.2 or lower
5. Width and height must both be even numbers
6. The video must be progressive, not interlaced
7. Audio must be AAC (LC, HE-AAC or HE-AACv2), 8 channels or fewer

This is also exactly what the Stats → System → Media processing panel reports: files that needed no work at all, files that were copied rather than encoded, and files that had to be fully converted — along with which specific check sent each one to a full encode. Checking that panel after a batch of uploads is the quickest way to see whether your content library is mostly compatible already or mostly needing conversion.

Resource usage and the most common cause of a stuck upload

Video re-encoding can be demanding. Enable FFprobe so compatible uploads can take the faster copy path, and use hardware encoding only when your server has a supported GPU. If you process files during upload, set request timeouts for your largest expected file. If you use background processing, monitor cron execution and allow time for the file to finish processing before testing playback. Several simultaneous conversions can compete for CPU, GPU, and disk I/O.

Common failures and how to tell them apart

To turn FFmpeg-dependent processing off entirely, disable it under Setting → General → External Tools → FFmpeg, and review the related toggles under Setting → Files → Upload Setting to decide what happens to uploads that would otherwise have needed conversion.